What we're licensed to fix
Eight Systems. One Diagnostic Standard.
Every service below starts the same way — find the real problem before anyone talks price. Here's exactly what each one involves, and how we tell it apart from something else.
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Services
Services Provided
LD-01
Leak Detection
An unexplained water bill spike, a damp patch that won't dry, or a sound behind a wall — we locate the exact source before recommending anything.
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SL-02
Slab Leak Detection & Repair
Common in Inland Empire homes with clay soil and summer heat cycles. We confirm slab involvement before any demo — foundation work isn't guesswork.
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RR-03
Plumbing Reroutes
When a pipe's location makes repair or repiping riskier than relocating it entirely, we reroute — often faster and less disruptive than the alternative.
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RP-04
Whole-House Repiping
For homes with aging or failing pipe material throughout. Every section explained before opening a single wall — not a surprise-as-you-go project.
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RP-05
Residential Plumbing Repairs
Everyday plumbing issues — diagnosed honestly and fixed right the first time, without a repair turning into an unnecessary bigger job.
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RP-06
Drain Cleaning
A drain that keeps backing up usually has a cause further down the line. We clear it and tell you what put it there, so you're not booking the same job again next month.
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RP-07
Drain Camera Inspections
When a drain keeps backing up or the cause isn't obvious, a camera inspection lets us see what's actually happening inside the line — without unnecessary digging or guesswork.
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RP-08
Water Heater Installs
When your water heater fails, you need reliable hot water without unnecessary delays. We help you choose the right replacement and install it properly, with everything explained before the work begins.
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LD-01
DETECTION
Leak Detection
An unexplained water bill spike, a damp patch that won't dry, or a sound behind a wall — we locate the exact source before recommending anything.
- Common signs
- Rising water bill, musty smell, damp spot, running-water sound with fixtures off
- Our approach
- Acoustic & moisture detection before any wall or floor is opened
- Typical timeline
- Detection same-day; repair scope confirmed before work begins
- We'll tell you if
- It's actually a fixture issue, not a hidden leak — before you pay for detection you don't need
SL-02
STRUCTURAL
Slab Leak Detection & Repair
Common in Inland Empire homes with clay soil and summer heat cycles. We confirm slab involvement before any demo — foundation work isn't guesswork.
- Common signs
- Warm spot on the floor, cracking near the foundation, unexplained water pressure drop
- Our approach
- Slab-specific detection equipment confirms location before any concrete is touched
- Typical timeline
- 1–3 days depending on access and repair method (reroute vs. spot repair)
- We'll tell you if
- A reroute is cheaper and less invasive than breaking the slab
RR-03
SYSTEM
Plumbing Reroutes
When a pipe's location makes repair or repiping riskier than relocating it entirely, we reroute — often faster and less disruptive than the alternative.
- Common signs
- Repeated leaks in the same wall or slab section, hard-to-access original pipe run
- Our approach
- New line run through accessible space, old section capped — permanent, not patched
- Typical timeline
- 1–2 days for most single-line reroutes
- We'll tell you if
- A direct repair is actually simpler and cheaper than a full reroute
RP-04
WHOLE-HOME
Whole-House Repiping
For homes with aging or failing pipe material throughout. Every section explained before opening a single wall — not a surprise-as-you-go project.
- Common signs
- Recurring leaks in different spots, discolored water, visibly corroded exposed pipe
- Our approach
- Full-home assessment and written scope before any wall is opened
- Typical timeline
- 3–7 days depending on home size and access
- We'll tell you if
- Only part of the home actually needs repiping, not the whole system
RP-05
REPAIR
Residential Plumbing Repairs
Everyday plumbing issues — diagnosed honestly and fixed right the first time, without a repair turning into an unnecessary bigger job.
- Common signs
- Running toilet, dripping faucet, slow drain, low water pressure
- Our approach
- Fix the root cause on the first visit, not a temporary patch
- Typical timeline
- Same-day for most single-fixture repairs
- We'll tell you if
- The fixture is past economical repair and replacement makes more sense
RP-06
DRAINS
Drain Cleaning
A drain that keeps backing up usually has a cause further down the line. We clear it and tell you what put it there, so you're not booking the same job again next month.
- Common signs
- Slow or standing water, gurgling, more than one fixture backing up at once
- Our approach
- Clear the blockage, then confirm the line actually runs clean before we leave
- Typical timeline
- Same-day for most accessible drain lines
- We'll tell you if
- The line needs a camera inspection rather than another cleaning
RP-07
DRAIN-CAMERA
Drain Camera Inspections
When a drain keeps backing up or the cause isn't obvious, a camera inspection lets us see what's actually happening inside the line — without unnecessary digging or guesswork.
- Common signs
- Recurring drain backups, slow drains that keep returning, multiple clogged fixtures, unusual gurgling sounds
- Our approach
- A specialized camera is guided through the drain line to identify blockages, cracks, root intrusion, damaged pipe, or other issues
- Typical timeline
- Same-day inspection for most accessible drain lines; findings explained before any repair is recommended
- We'll tell you if
- The line is clear and a camera inspection isn't necessary — we won't recommend work you don't need
RP-08
WATER-HEATER
Water Heater Installs
When your water heater fails, you need reliable hot water without unnecessary delays. We help you choose the right replacement and install it properly, with everything explained before the work begins.
- Common signs
- No hot water, inconsistent water temperature, leaking tank, unusual noises, aging water heater
- Our approach
- We assess your existing system, explain your replacement options, and install the new water heater according to manufacturer and local requirements
- Typical timeline
- Most standard water heater replacements can be completed the same day, depending on the system and installation requirements
- We'll tell you if
- Your existing water heater can still be repaired safely and economically instead of recommending a replacement you don't need
Why choose us
What You're Actually Getting When You Call Shelby
- Honest Diagnosis
We find the actual source of the problem before recommending a repair.
- Upfront Pricing
You know what the work costs before anything starts.
- Owner-Involved Service
You're dealing with a real plumbing team — not a call center.
- 24/7 Emergency Availability
When a plumbing emergency happens, you can reach us day or night.
Not sure which one you need? That's normal — most homeowners don't know until we look.
Get in touch
Found a Leak? Don't Wait.
Tell us what you're seeing and we'll call to confirm the details.
- We diagnose before we quote — every time.
- You see the problem, not just hear about it.
- Owner-involved on every job — no call center.
- We say no to work you don't need.
- Upfront pricing. No surprise line items.
- 24/7 means 24/7.